*{box-sizing:border-box}body{margin:0;min-height:100vh;background:#f4f7f6;color:#1f2a2e;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}html.visitor-product-mode,html.visitor-product-mode body,html.visitor-product-mode #app{height:var(--landing-viewport-height, 100vh);min-height:0;overflow:hidden}html.network-article-mode,html.network-article-mode body,html.network-article-mode #app{height:auto;min-height:100%;overflow:auto;background:#fff}.neutral-network-article{min-height:100vh;padding:38px 18px 56px;background:#fff}.neutral-network-article article{width:min(680px,100%);margin:0 auto}.neutral-network-article header{padding-bottom:22px;border-bottom:1px solid #eceff2}.neutral-network-article .kicker{margin:0;color:#5b7d68;font-size:13px;font-weight:700;letter-spacing:.08em}.neutral-network-article h1{margin:9px 0 12px;color:#1f252c;font-size:clamp(26px,7vw,36px);line-height:1.35}.neutral-network-article .meta{margin:0;color:#9198a1;font-size:14px}.neutral-network-article h2{margin:28px 0 10px;color:#252b33;font-size:20px}.neutral-network-article p{margin:20px 0 0;color:#4c5662;font-size:17px;line-height:1.9}.neutral-network-article footer{margin-top:34px;padding-top:18px;border-top:1px solid #eceff2;color:#939aa3;font-size:13px}button{height:36px;border:1px solid #b8c7c2;background:#fff;color:#1f2a2e;border-radius:6px;padding:0 14px;font-weight:650;cursor:pointer}button:disabled{color:#8b9995;background:#eef3f1;cursor:not-allowed}.shell{width:min(1040px,calc(100vw - 32px));margin:0 auto;padding:28px 0 40px}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:16px}.eyebrow{color:#5f726d;font-size:12px;font-weight:800;letter-spacing:0}h1,h2{margin:0;letter-spacing:0}h1{font-size:24px;line-height:1.2}h2{font-size:15px}.status{display:inline-flex;align-items:center;justify-content:center;min-width:76px;height:32px;border-radius:6px;font-size:13px;font-weight:800}.status-effective{background:#dff5ea;color:#14623c}.status-filtered{background:#ffe2dd;color:#983323}.status-pending{background:#fff1cc;color:#7b5610}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:12px}.metrics div,.panel{border:1px solid #d5dfdc;background:#fff;border-radius:8px}.metrics div{padding:14px}.metrics span,.grid label{display:block;color:#61726d;font-size:12px;font-weight:700}.metrics strong{display:block;margin-top:6px;font-size:24px}.panel{padding:14px;margin-top:12px}.section-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.grid label{min-width:0;border:1px solid #e3ebe8;border-radius:6px;padding:10px;background:#fbfdfc}.grid strong{display:block;min-height:18px;margin-top:5px;color:#20302b;font-size:13px;overflow-wrap:anywhere}.wide{grid-column:span 2}.actions{display:flex;flex-wrap:wrap;gap:10px}.media-picker{display:grid;grid-template-columns:minmax(0,1fr) 110px;gap:10px;align-items:center}.media-picker input{min-width:0;height:36px;border:1px solid #b8c7c2;border-radius:6px;padding:6px 10px;color:#1f2a2e}.media-preview{display:flex;align-items:center;gap:10px;margin-top:10px}.media-preview img{width:112px;height:84px;object-fit:cover;border:1px solid #d5dfdc;border-radius:6px;background:#f4f7f6}.inline-error{margin-top:8px;color:#983323;font-size:13px;font-weight:700}.message-list{display:grid;gap:10px}.message-row{max-width:680px;padding:10px;border:1px solid #e3ebe8;border-radius:8px;background:#fbfdfc}.message-outbound{justify-self:end;background:#edf8f1}.message-meta{display:flex;justify-content:space-between;gap:16px;margin-bottom:6px;color:#61726d;font-size:12px;font-weight:700}.message-row p,.media-key{margin:0;line-height:1.5;overflow-wrap:anywhere}.message-text{white-space:pre-wrap}.message-link{width:100%;min-height:34px;height:auto;margin:5px 0;padding:7px 9px;display:inline-flex;align-items:center;justify-content:space-between;gap:8px;border-color:#b8d7cc;background:#f4fbf8;color:#12634f;text-align:left;vertical-align:middle}.message-link span{min-width:0;overflow-wrap:anywhere;font-weight:650}.message-link small{flex:0 0 auto;padding-left:8px;border-left:1px solid #c6ded6;color:#52766b;font-size:11px}.link-action-feedback{position:fixed;z-index:30;left:50%;bottom:calc(76px + env(safe-area-inset-bottom));max-width:calc(100vw - 32px);padding:8px 12px;border-radius:5px;background:#192622eb;color:#fff;font-size:13px;opacity:0;pointer-events:none;transform:translate(-50%,8px);transition:opacity .15s ease,transform .15s ease}.link-action-feedback.is-visible{opacity:1;transform:translate(-50%)}.message-status{margin-top:6px;color:#61726d;font-size:12px;font-weight:700;text-align:right}.message-media{display:block;max-width:min(360px,100%);max-height:280px;object-fit:contain;border:1px solid #d5dfdc;border-radius:6px;background:#f4f7f6}audio.message-media{width:min(360px,100%);height:42px}video.message-media{width:min(360px,100%);background:#111}.message-media.is-broken{display:none}.media-render-error{display:inline-flex;align-items:center;min-height:34px;padding:7px 10px;border:1px solid #f3c7bd;border-radius:6px;background:#fff5f2;color:#9a381f;font-size:13px;font-weight:700}.gate-panel{border-color:#c9d8d3}.gate-diagnostics{background:#fbfdfc;border-color:#cfe0da}.gate-diagnostics .grid label{background:#fff}.blocked-panel{background:#fff7ed;border-color:#fed7aa}.captcha-panel{position:relative;min-height:100%;padding:0;overflow-x:hidden;overflow-y:auto;border:0;border-radius:0;background:radial-gradient(circle at 18% 12%,rgba(255,255,255,.72),transparent 34%),linear-gradient(145deg,#dfe9e6,#edf2f0 42%,#d9e4e1)}.captcha-panel>:not(.captcha-panel-background){position:relative;z-index:2}.captcha-panel-background{position:absolute;inset:0;z-index:0;width:100%;height:100%;object-fit:cover;opacity:1;pointer-events:none}.captcha-scene-overlay{position:absolute!important;inset:0;z-index:1!important;background:linear-gradient(180deg,#f5f9f880,#ebf2f0b8);pointer-events:none}.captcha-scene-heading{position:sticky!important;top:0;z-index:4!important;min-height:54px;margin:0;padding:max(12px,env(safe-area-inset-top)) 18px 12px;justify-content:center;border-bottom:1px solid rgba(54,79,71,.1);background:#ffffffd1;box-shadow:0 1px 8px #2037300a;backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px)}.captcha-scene-heading h2{font-size:17px;font-weight:650}.captcha-scene-heading span{position:absolute;right:18px;color:#7a8984;font-size:12px}.captcha-thread{width:min(680px,100%);min-height:calc(100% - 54px);margin:0 auto;padding:24px 16px 38px}.captcha-panel-without-heading .captcha-thread{min-height:100%;padding-top:max(18px,env(safe-area-inset-top))}.captcha-service-row{display:flex;align-items:flex-start;gap:10px;margin:0 0 18px}.captcha-service-row .message-service-avatar{width:44px;height:44px;flex-basis:44px;border-radius:50%}.captcha-service-main{width:min(78%,420px)}.captcha-intro-bubble .captcha-service-main{width:auto;max-width:min(76%,310px)}.captcha-question-bubble .captcha-service-main{width:auto;max-width:min(60%,240px)}.captcha-service-name{display:block;margin:0 0 5px 3px;color:#283934ad;font-size:12px}.captcha-bubble{position:relative;padding:13px 14px;border:1px solid rgba(60,83,76,.08);border-radius:3px 15px 15px;background:#ffffffeb;box-shadow:0 7px 22px #223a3214;backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px)}.captcha-bubble p{margin:0;color:#202c28;font-size:15px;line-height:1.65}.captcha-question{font-weight:550}.captcha-choice-actions{display:flex;flex-direction:column;align-items:flex-start;gap:8px;margin-top:12px}.captcha-choice-actions button{width:116px;height:30px;border:0;border-radius:999px;color:#fff;font-size:13px;font-weight:650}.captcha-choice-actions .captcha-confirm{background:#25a96f}.captcha-choice-actions .captcha-cancel{background:#e85f64}.captcha-confirmed{display:inline-flex;margin-top:9px;padding:3px 9px;border-radius:999px;background:#e8f7f0;color:#178257;font-size:12px}.captcha-rejected-text{margin-top:8px!important;color:#b33b42!important;font-size:13px!important}.captcha-inline-actions{margin-top:12px}.captcha-inline-actions button{border-color:#b7cdc5;background:#f7fbf9;color:#1c6d53}.captcha-media-bubble .captcha-service-main{width:min(calc(100% - 54px),430px)}.gate-panel p{margin:0 0 12px;color:#33433e;line-height:1.55}.gate-primary{font-size:18px;font-weight:850}.gate-secondary{font-size:13px}.hint-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.hint-grid span{min-height:36px;padding:9px 10px;background:#ffffffb8;border:1px solid rgba(31,42,46,.08);border-radius:6px;color:#394b45;font-size:13px;font-weight:700}.captcha-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px}.captcha-row input{min-width:0;height:40px;border:1px solid #c4d2ce;border-radius:8px;padding:0 12px;color:#1f2a2e;font:inherit}.captcha-targets{display:flex;flex-wrap:wrap;gap:10px}.captcha-targets button{min-width:92px}.captcha-image-stage{position:relative;width:min(100%,300px);aspect-ratio:var(--captcha-ratio, 300 / 220);margin:0 auto 12px;overflow:hidden;border:1px solid rgba(31,42,46,.12);border-radius:10px;background:#e8eeec;-webkit-user-select:none;user-select:none;touch-action:manipulation}.captcha-image-stage>img:first-child{display:block;width:100%;height:100%;object-fit:fill;pointer-events:none}.captcha-click-stage{cursor:crosshair}.captcha-prompt{display:block;max-width:min(100%,220px);max-height:52px;margin:0 auto 10px}.captcha-point{position:absolute;z-index:3;width:24px;height:24px;transform:translate(-50%,-50%);border:2px solid #fff;border-radius:50%;color:#fff;background:#2563eb;box-shadow:0 1px 5px #00000059;font-size:12px;font-weight:800;line-height:20px;text-align:center;pointer-events:none}.captcha-tile{position:absolute;z-index:2;height:auto;pointer-events:none}.captcha-slider{width:100%;margin:2px 0 12px;accent-color:#1e9b69}.captcha-behavior-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px}.error{margin-top:12px;padding:12px;color:#983323;background:#ffe2dd;border:1px solid #ffbeb4;border-radius:8px;font-weight:700}.log-panel ol{margin:0;padding-left:22px;color:#4d5f5a;font-size:13px}.log-panel li+li{margin-top:6px}.message-canceled{color:#687a75;background:#f3f6f5;border-style:dashed}.visitor-app{width:min(760px,100%);height:var(--landing-viewport-height, 100vh);min-height:0;max-height:var(--landing-viewport-height, 100vh);margin:0 auto;display:grid;grid-template-rows:auto auto minmax(0,1fr) auto auto;grid-template-areas:"header" "notice" "conversation" "errors" "composer";overflow:hidden;border-inline:1px solid #dce3e1;background:#eef2f1}.visitor-app.is-captcha{grid-template-rows:minmax(0,1fr) auto;grid-template-areas:"conversation" "errors"}.visitor-app.is-captcha .visitor-header,.visitor-app.is-captcha .service-notice{display:none}.visitor-header{grid-area:header;min-height:62px;padding:9px 15px;display:flex;align-items:center;gap:11px;border-bottom:1px solid #e1e6e4;background:#fffffff5}.service-avatar{width:42px;height:42px;flex:0 0 42px;display:grid;place-items:center;border-radius:50%;background:#176b58;color:#fff;font-size:18px;font-weight:800;overflow:hidden}.service-avatar-image{width:100%;height:100%;display:block;object-fit:cover}.service-heading{min-width:0}.service-heading h1{overflow:hidden;color:#16241f;font-size:16px;line-height:1.35;text-overflow:ellipsis;white-space:nowrap}.service-heading span{margin-top:3px;display:flex;align-items:center;gap:5px;color:#60706b;font-size:12px}.online-dot{width:7px;height:7px;border-radius:50%;background:#18a06f}.service-notice{grid-area:notice;min-height:34px;padding:8px 16px;border-bottom:1px solid #ecdca9;background:#fff9e8;color:#725c1c;font-size:12px;line-height:1.5}.conversation{grid-area:conversation;min-height:0;padding:16px 14px 24px;display:grid;align-content:start;gap:12px;overflow-y:auto;overscroll-behavior:contain}.captcha-conversation{padding:0;display:block}.conversation-day{justify-self:center;padding:3px 8px;border-radius:4px;background:#e3e9e7;color:#6b7975;font-size:11px}.conversation-state{min-height:160px;display:grid;place-content:center;justify-items:center;gap:10px;color:#697873;font-size:13px}.conversation-state p{margin:0}.captcha-challenge-state{min-height:132px}.loading-ring{width:24px;height:24px;border:2px solid #cbd7d3;border-top-color:#176b58;border-radius:50%;animation:landing-spin .8s linear infinite}@keyframes landing-spin{to{transform:rotate(360deg)}}.visitor-app .message-row{width:fit-content;max-width:min(76%,520px);padding:10px 12px;border:1px solid rgba(69,91,84,.08);border-radius:4px 14px 14px;background:#fff;box-shadow:0 3px 10px #1c342c0d}.visitor-app .message-outbound{justify-self:start;background:#fff}.visitor-app .message-inbound{justify-self:end;border-color:#67be9433;border-radius:14px 4px 14px 14px;background:#d8f2e5}.service-message-row{width:fit-content;max-width:min(86%,568px);justify-self:start;display:flex;align-items:flex-start;gap:9px}.service-message-row .message-row{max-width:calc(100% - 40px)}.message-service-avatar{width:36px;height:36px;flex:0 0 36px;display:grid;place-items:center;overflow:hidden;border-radius:50%;background:#176b58;color:#fff;font-size:14px;font-weight:800}.visitor-app .message-meta{margin-bottom:5px;color:#8a9692;font-size:10px;font-weight:500}.visitor-app .message-status{font-size:10px}.greeting-message .message-meta{color:#176b58}.smart-answer-panel{width:min(100%,440px);margin:0;padding:11px 13px 8px;border:1px solid rgba(69,91,84,.08);border-radius:4px 14px 14px;background:#fff;box-shadow:0 3px 10px #1c342c0d}.smart-answer-message{width:min(88%,496px);max-width:min(88%,496px)}.smart-answer-panel h2{margin:0 0 5px;color:#52645e;font-size:13px;font-weight:650}.smart-answer-list{display:grid;gap:0}.smart-answer-list button{width:100%;min-height:36px;height:auto;padding:8px 2px;border:0;border-top:1px solid #edf1ef;border-radius:0;background:transparent;color:#167d5c;text-align:left;font-size:13px;font-weight:500}.smart-answer-response-row{width:min(88%,496px);max-width:min(88%,496px)}.smart-answer-response-card{width:min(100%,440px);overflow:hidden;border:1px solid rgba(69,91,84,.1);border-radius:4px 14px 14px;background:#fff;box-shadow:0 3px 10px #1c342c0d}.smart-answer-response-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:10px 12px;border-bottom:1px solid #edf1ef;background:#f7fbf9}.smart-answer-response-header h3{margin:0;color:#314a42;font-size:14px;font-weight:700;line-height:1.45}.smart-answer-response-header time{flex:0 0 auto;padding-top:2px;color:#98a39f;font-size:10px}.smart-answer-response-content{display:grid;gap:9px;padding:11px 12px;color:#273a34;font-size:14px;line-height:1.55}.smart-answer-content-item,.smart-answer-content-item .message-text,.smart-answer-canceled{margin:0}.smart-answer-content-item+.smart-answer-content-item{padding-top:9px;border-top:1px solid #f0f3f2}.smart-answer-response-card>.message-status{padding:0 12px 8px;color:#98a39f;font-size:10px;text-align:right}.smart-answer-canceled{color:#8a9692}.chat-errors{grid-area:errors}.chat-error{padding:8px 14px;border-top:1px solid #efc8c1;background:#fff1ee;color:#983323;font-size:12px}.chat-composer{grid-area:composer;padding:8px 10px max(10px,env(safe-area-inset-bottom));border-top:1px solid #dce3e0;background:#f7f8f8}.composer-row{min-width:0;display:grid;grid-template-columns:38px minmax(0,1fr) auto;gap:8px;align-items:end}.attach-button{width:38px;height:38px;display:grid;place-items:center;overflow:hidden;border:1px solid #c6d2ce;border-radius:8px;background:#fff;color:#41544e;cursor:pointer}.attach-button span{font-size:22px;line-height:1}.attach-button input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.composer-row textarea{width:100%;min-width:0;min-height:38px;max-height:94px;resize:none;padding:8px 10px;border:1px solid #c6d2ce;border-radius:8px;outline:none;color:#1f2a2e;background:#fff;font:inherit;line-height:20px}.composer-row textarea:focus{border-color:#176b58;box-shadow:0 0 0 2px #176b581a}.send-button{min-width:58px;height:38px;border-color:#176b58;border-radius:8px;background:#176b58;color:#fff}.composer-preview{margin-bottom:8px;padding:7px;display:grid;grid-template-columns:48px minmax(0,1fr) 30px;gap:9px;align-items:center;border:1px solid #d6e0dd;border-radius:4px;background:#f6f9f8}.composer-preview img{width:48px;height:48px;object-fit:cover;border-radius:3px}.composer-preview div{min-width:0;display:grid;gap:3px}.composer-preview strong,.composer-preview span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.composer-preview strong{font-size:12px}.composer-preview span{color:#70807a;font-size:11px}.composer-preview button{width:30px;min-width:30px;height:30px;padding:0;border:0;background:transparent;font-size:20px}.visitor-app:not(.is-captcha) .gate-panel{margin:12px 0}.compat-actions{display:none}@media(max-width:760px){.shell{width:min(100vw - 20px,1040px);padding-top:18px}.topbar,.section-head{align-items:flex-start;flex-direction:column}.captcha-scene-heading{align-items:center;flex-direction:row}.metrics,.grid{grid-template-columns:1fr}.wide{grid-column:auto}.hint-grid,.captcha-row,.media-picker{grid-template-columns:1fr}.visitor-app{width:100%;min-height:0;border:0}.visitor-header{padding-inline:12px}.captcha-thread{padding:20px 12px 30px}.captcha-service-main{width:min(calc(100% - 54px),420px)}.captcha-intro-bubble .captcha-service-main{width:auto;max-width:min(calc(100% - 54px),270px)}.captcha-question-bubble .captcha-service-main{width:auto;max-width:min(calc(100% - 54px),220px)}.conversation{padding-inline:10px}.visitor-app .message-row{max-width:84%}.service-message-row{max-width:92%}.service-message-row .message-row{max-width:calc(100% - 40px)}}
